LEGAL
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Privacy Policy
Privacy Policy
Effective Date: October 28, 2026
Last Updated: October 28, 2026
1. Introduction
MoreToDrive ("MoreToDrive," "we," "us," or "our") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://www.moretodrive.ca/ (the "Website"), submit an enquiry, interact with our services, or communicate with us.
MoreToDrive operates as an automotive lead-generation and marketing company that connects individuals interested in purchasing vehicles or exploring automotive financing options with participating automotive dealerships and other relevant service providers.
Because our services involve facilitating enquiries and referrals, we may share relevant personal information with participating dealerships so they can respond to your requests.
This Privacy Policy should be read together with our Terms and Conditions and any additional privacy notices presented when you use a particular form or service.
By using our Website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is required by applicable law, we will obtain it through an appropriate process rather than relying solely on your use of the Website.
2. Scope and Applicable Privacy Laws
This Privacy Policy is intended primarily for users in Canada.
We handle personal information in accordance with applicable Canadian privacy legislation, which may include the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable Ontario laws, and other provincial or territorial privacy requirements where relevant.
Our practices may also be subject to Canada's Anti-Spam Legislation (CASL) and applicable telecommunications and marketing rules.
The specific laws that apply depend on the nature of our activities, the information involved, and the jurisdiction concerned.
If we offer services to individuals in other jurisdictions, additional privacy requirements may apply.
3. Personal Information We Collect
The information we collect depends on how you interact with MoreToDrive, which services you request, and the information you choose to provide.
3.1 Information You Provide Directly
We may collect personal information when you:
Submit a vehicle enquiry or contact form.
Request assistance finding or purchasing a vehicle.
Ask to be connected with a participating dealership.
Request information about vehicle financing options.
Subscribe to marketing communications, where offered.
Contact us by email, telephone, or other communication channels.
Participate in surveys, promotions, or other activities we offer.
Depending on the form or service, this information may include:
Name and contact details, such as email address and telephone number.
City, province, postal code, or other location information.
Preferred vehicle make, model, type, budget, or purchasing timeline.
Information about your vehicle-shopping preferences.
Information you voluntarily provide in messages or enquiry fields.
Your communication preferences and consent choices.
We collect only the information reasonably necessary for the purposes identified at the time of collection, subject to applicable law.
3.2 Financing-Related Information
Some enquiries may involve vehicle financing or dealership financing options.
Depending on the service and the information you choose to provide, we may receive limited information relevant to your financing enquiry.
Our general enquiry forms are not intended to collect sensitive financial information, banking credentials, government identification numbers, or complete credit reports.
If a participating dealership or lender requires additional information to assess a financing application, you may be directed to that provider's own application process.
The dealership or lender may collect additional information directly from you under its own privacy policy and consent process.
Submitting an enquiry to MoreToDrive does not, by itself, authorize a credit check or constitute a formal credit application.
3.3 Information Collected Automatically
When you visit our Website, certain information may be collected automatically through server logs, cookies, analytics tools, and similar technologies.
This information may include:
Internet Protocol (IP) address.
Browser type, version, and language.
Device type and operating system.
Pages visited and interactions with Website features.
Date, time, and duration of visits.
Referring websites or advertising campaigns.
Approximate location inferred from your IP address.
Technical information about Website performance and errors.
We use this information to operate and secure the Website, understand visitor activity, measure marketing performance, and improve our services.
Where required by law, we will obtain consent before using non-essential cookies or similar tracking technologies.
3.4 Information from Third Parties
We may receive information about your enquiry from participating dealerships, service providers, or technology platforms where permitted by law.
For example, a dealership may inform us whether it received or responded to a referral so that we can manage our lead-generation services and assess performance.
Where permitted and appropriately disclosed, we may also receive campaign attribution or interaction information from advertising and analytics platforms.
We do not knowingly collect personal information from third parties for purposes incompatible with the original purpose or applicable consent.
4. How We Use Your Information
We use personal information for purposes that are identified when information is collected, reasonably expected in the circumstances, or otherwise permitted by applicable law.
These purposes may include the following.
4.1 Processing Enquiries and Referrals
We may use your information to:
Receive and process your automotive enquiry.
Understand your vehicle preferences and requested services.
Match your enquiry with a relevant participating dealership.
Forward relevant information to a dealership so it can respond.
Facilitate follow-up concerning your request.
Manage communications relating to your enquiry.
4.2 Communicating with You
We may contact you to:
Respond to questions or requests.
Confirm receipt of an enquiry.
Provide updates about your request.
Clarify information you submitted.
Address support requests or complaints.
Send service-related communications.
4.3 Marketing and Advertising
Where permitted by law and subject to any required consent, we may use information to:
Send promotional emails or text messages.
Inform you about automotive services, offers, or relevant updates.
Measure the effectiveness of marketing campaigns.
Understand how visitors interact with our advertisements and Website.
Improve the relevance of advertising and promotional content.
We will not treat an enquiry submitted for one purpose as blanket consent for unrelated marketing communications.
Where consent is required for marketing, we will obtain it through an appropriate consent mechanism.
4.4 Analytics and Service Improvement
We may use technical and usage information to:
Analyze Website traffic and visitor interactions.
Improve Website functionality and accessibility.
Evaluate the performance of lead-generation campaigns.
Identify technical issues, abuse, or fraudulent activity.
Develop and improve our services.
Where appropriate, we may use aggregated or de-identified information for statistical analysis and business planning.
4.5 Security, Compliance, and Legal Purposes
We may process information to:
Detect, investigate, and prevent fraud or misuse.
Maintain the security of our Website and systems.
Maintain records of enquiries and consent where appropriate.
Respond to lawful requests from authorities.
Establish, exercise, or defend legal claims.
Meet applicable legal, regulatory, and contractual obligations.
5. How We Share Your Information
MoreToDrive does not sell personal information to third parties for money.
However, our business model involves facilitating automotive referrals, which may require disclosing personal information to participating dealerships and other service providers. Such disclosures are an important part of the services we provide.
5.1 Participating Dealerships
When you submit an enquiry requesting assistance with a vehicle or related service, we may share relevant information with one or more participating dealerships.
Depending on your request, this may include:
Your name and contact details.
Your general location.
Your vehicle preferences and purchasing requirements.
Details of the enquiry you submitted.
Other information reasonably necessary for the dealership to respond.
The receiving dealership may use this information to contact you, discuss vehicle availability, explain purchasing options, or respond to a financing-related enquiry.
Participating dealerships may use your information for their own purposes as independent businesses, subject to applicable law and the scope of your consent.
We aim to explain these disclosures clearly at the point of collection. Where required, we will obtain meaningful consent before sharing personal information.
If a form involves multiple potential recipients, the form should identify the relevant dealership or clearly describe the category of recipients and intended sharing arrangement in a manner that satisfies applicable privacy requirements.
5.2 Service Providers
We may disclose personal information to companies that help us operate our business, including providers of:
Website hosting and infrastructure.
Customer relationship management (CRM) systems.
Lead management and routing software.
Form processing and communication tools.
Email and text messaging services.
Analytics and website performance tools.
Security, fraud prevention, and technical support.
These providers may process information on our behalf to deliver their contracted services. We take reasonable steps to ensure that information is handled appropriately and protected through suitable contractual, organizational, or technical measures.
5.3 Advertising and Analytics Platforms
We may use advertising and analytics platforms to understand the performance of our Website and marketing campaigns.
Depending on the tools configured on our Website, these platforms may receive technical identifiers, browsing events, campaign attribution information, or other data.
We will obtain consent where required and configure these tools in accordance with applicable privacy requirements and our disclosed practices.
5.4 Legal and Regulatory Disclosures
We may disclose personal information where reasonably necessary or legally required to:
Comply with a court order, subpoena, or other lawful demand.
Respond to a government or regulatory authority.
Investigate suspected fraud or unlawful activity.
Protect the rights, safety, and property of MoreToDrive or others.
Establish, exercise, or defend legal claims.
5.5 Business Transactions
If MoreToDrive undergoes a merger, acquisition, financing transaction, restructuring, or sale of some or all of its assets, personal information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate safeguards.
5.6 With Your Consent
We may disclose information for additional purposes when you have provided the required consent or when the disclosure is otherwise permitted by law.
6. Cookies and Similar Technologies
Our Website may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
Remember preferences and settings.
Support essential Website functions.
Measure traffic and visitor engagement.
Understand advertising campaign performance.
Detect technical issues and security threats.
Support advertising measurement and personalization, where permitted.
Some cookies are necessary for the Website to function, while others are optional.
Where required, we will seek consent before activating non-essential cookies or tracking technologies. You may also be able to manage cookies through your browser settings or any cookie preference tool provided on our Website.
Disabling certain cookies may affect Website functionality.
For more information, please refer to our Cookie Policy, if separately published, or the cookie preference controls available on the Website.
7. Marketing Communications and Consent
MoreToDrive may send commercial electronic messages, including promotional emails or text messages, where we have the consent required by applicable law.
Where applicable, our consent requests will identify the relevant sender, explain the intended communications, and provide other information required by law.
Your request for a response to an enquiry does not automatically constitute consent to receive unrelated promotional messages.
You may withdraw consent to marketing communications at any time by:
Clicking the unsubscribe link in a marketing email.
Following the opt-out instructions in a text message, such as replying STOP where supported.
Contacting us using the information provided in this Privacy Policy.
We will process unsubscribe requests within the time required by applicable law.
Withdrawing marketing consent does not prevent us from sending non-promotional communications that are necessary to respond to an outstanding enquiry or that we are otherwise legally permitted to send.
Where multiple organizations have independently obtained consent to contact you, you may need to manage your preferences with each organization separately.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with applicable legal obligations, resolve disputes, maintain appropriate business records, and enforce our agreements.
The appropriate retention period depends on the type of information, the purpose for which it was collected, the nature of our relationship with you, and any applicable legal requirements.
For example:
Enquiry and referral records: Retained for the period reasonably necessary to manage the enquiry, maintain relevant business records, and address follow-up or disputes.
Consent and communication records: Retained as reasonably necessary to demonstrate consent, manage communication preferences, and comply with legal requirements.
Technical and analytics information: Retained according to the relevant tool's configuration, our operational needs, and applicable requirements.
Legal and compliance records: Retained for the period necessary to meet applicable obligations or resolve relevant claims.
We do not adopt a single retention period for all information where different types of information require different treatment.
When personal information is no longer required, we take reasonable steps to securely delete it, destroy it, or de-identify it, subject to applicable law.
In some circumstances, limited information may be retained to honour an unsubscribe request, prevent unwanted contact, or maintain evidence of consent withdrawal.
9. How We Protect Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Depending on the nature of the information and the risks involved, these safeguards may include:
Access controls and authentication.
Restricted access to personal information.
Secure data transmission where supported.
Security measures provided by our hosting and technology vendors.
Appropriate contractual arrangements with service providers.
Data minimization and secure disposal practices.
Monitoring and measures intended to detect unauthorized activity.
No method of transmission, storage, or electronic security is completely risk-free. Accordingly, we cannot guarantee absolute security.
If a privacy breach occurs, we will assess the incident and take steps required by applicable law, which may include notifying affected individuals or regulators.
10. International Processing and Transfers
MoreToDrive and its service providers may process or store personal information in Canada or other countries, depending on the providers and technologies used.
When personal information is processed outside your province or Canada, it may be subject to the laws and lawful access requirements of the jurisdiction where it is processed.
We take reasonable steps to select service providers and implement safeguards appropriate to the information being handled.
Where applicable law requires additional contractual protections, disclosures, assessments, or consent for an international transfer, we will address those requirements before proceeding.
For information about a particular service provider or transfer, you may contact us using the details below.
11. Your Privacy Rights
Depending on applicable law and the circumstances, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent to certain collection, use, or disclosure activities.
Request deletion or destruction of personal information, where applicable.
Ask questions about how your information is handled.
Challenge our compliance with applicable privacy requirements.
Make a complaint to the relevant privacy regulator.
These rights are subject to applicable legal exceptions and limitations. For example, we may be required or permitted to retain certain information for legal, security, recordkeeping, or dispute-resolution purposes.
If your information has already been shared with a dealership, we may need to direct you to that dealership to exercise rights relating to information it independently controls.
How to Make a Privacy Request
To submit a privacy request, contact us using the details in Section 16.
Please describe your request and provide sufficient information for us to identify the relevant records. We may need to verify your identity before providing access to personal information or making changes.
We will respond within the timeframe required by applicable law.
We will not unlawfully discriminate against you for exercising a privacy right.
12. Third-Party Websites and Services
Our Website may contain links to third-party websites, dealerships, financing providers, or other services.
If you follow a link or submit information directly to a third party, that party's privacy policy and practices will apply to its handling of your information.
MoreToDrive does not control the privacy practices, security arrangements, or content of independent third-party websites.
We encourage you to review the relevant privacy policy before providing personal information to another organization.
13. Children's Privacy
Our services are intended for individuals who are legally able to engage in the relevant vehicle-shopping or related transactions.
We do not knowingly collect personal information from children in circumstances where such collection would be unlawful.
If we become aware that we have collected personal information inappropriately, we will take reasonable steps to address the situation, including deletion where appropriate and legally permitted.
Parents or guardians who have concerns about a child's personal information may contact us using the details in this Privacy Policy.
14. Automated Tools and Analytics
We may use automated systems, analytics tools, or software to organize enquiries, route leads to participating dealerships, detect suspicious activity, and evaluate the performance of our services.
These tools may assist with operational decisions, but their use does not mean that MoreToDrive makes lending decisions or independently determines a person's creditworthiness.
If we introduce automated decision-making that is subject to specific disclosure, explanation, or consent requirements under applicable law, we will provide the notices or safeguards required for that activity.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, service providers, or legal obligations.
When we make changes, we will publish the revised policy on our Website and update the "Last Updated" date.
Where a change materially affects how we collect, use, or disclose personal information, we will provide any notice and obtain any consent required by applicable law before implementing the change.
We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, wish to make a privacy request, or have a concern about how your personal information is handled, please contact us.
MoreToDrive
Website: https://www.moretodrive.ca/
Email: 1001566729ontinc@gmail.com
Phone: +1 519-760-4089
Mailing Address: 3281 Turnstone Blvd, Pickering, ON L1X 0M9, Canada
Please include "Privacy Request" in the subject line of your email where appropriate.
You may also contact the relevant privacy regulator if you believe your personal information has been handled contrary to applicable law.
For general information about Canadian privacy rights, visit the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/.
This Privacy Policy describes MoreToDrive's intended privacy practices as an automotive lead-generation business. It should be reviewed and updated to reflect the company's actual data collection, lead-sharing, marketing, cookie, and retention practices before publication.